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Sea Island

Resort Policies

The fine print

From booking to checking in, planning your trip to check-out. And a few things you should know while you’re here. All the details about your Sea Island stay, from start to finish. Still have questions? Please contact us at any time.

Accessing Sea Island

Sea Island is a private, gated island accessible only to resort guests and Sea Island Club members. Access to Sea Island, resort facilities including The Cloister, The Lodge, Beach Club, restaurants, and recreation/holiday experiences, shall not be granted if you are not a resort guest or Sea Island Club member.

Exceptions to this rule include The Inn at Sea Island and The Market at Sea Island, located on St. Simons Island.

Check-In/Check-Out Times

Check-in Time
Begins at 4 p.m. and most rooms will be ready.
You are welcome to use the amenities of the resort until your room is available.

Check-Out Time
12 p.m. (10 a.m. for Cottages)
After checking out of your room or cottage, feel free to continue enjoying all the amenities and experiences at Sea Island for the remainder of the day.

Deposit

The Cloister and The Lodge
2-night room rate + applicable fees and taxes

Cottages
1-night’s rent, plus tax charged at the time of reservation is non-refundable and non-transferrable if the reservation is cancelled at any point in time. The remaining balance owed, including all room nights’ applicable fees and taxes, is charged 60 days prior to arrival and is non-refundable and non-transferrable if the reservation is cancelled within that timeframe.

The Inn
1-night room rate + applicable fees and taxes

Golf Packages
For The Cloister, The Lodge, and The Inn, 50% of the total package cost is due at time of booking. For Cottages, a non-refundable deposit of 50% of the total package cost is due at time of booking. If the Cottage arrival date is less than sixty (60) days from time of booking, 100% of the package cost is due.

Lodging & Resort Cancellations

* These cancellation policies apply to individual leisure reservations. Does not apply to groups and reservations made under group blocks. Please refer to your group information for more details.

The Cloister and The Lodge
For standard reservations, we require notification of cancellation or shortening of stay at least seven (7) days prior to arrival for a refund of this deposit. Cancellations or shortenings of stay within the seven (7) day period will result in forfeiture of the full deposit.

For advance purchase reservations, cancellations or shortenings of stay will result in forfeiture of the full deposit (total cost of stay).

Other special rates may have different cancellation policies.

King Cottage at The Lodge
We require notification of cancellation or shortening of stay at least thirty (30) days prior to arrival for a refund of this deposit. Cancellations or shortenings of stay within the thirty (30) day period will result in forfeiture of the full deposit.

Sea Island Cottages
Guest may cancel the reservation by giving a minimum of sixty (60) days written notice prior to the scheduled arrival date. Cancellations or shortenings of stay within the sixty (60) day period will result in forfeiture of the full deposit.

The Inn
For standard reservations, we require notification of cancellation or shortening of stay at least 48-hours prior to arrival for a refund of this deposit. Cancellations or shortening of stay within the 48-hour period will result in forfeiture of the full deposit.

For advance purchase reservations, cancellations or shortenings of stay will result in forfeiture of the full deposit (total cost of stay).

Other special rates may have different cancellation policies.

Resort Dining and Activity Cancellation Policies: Dining and Activity Cancellation Policy

Parking

The Cloister and The Lodge

Valet Parking
Valet parking is available to all overnight guests for a charge of $30 per night. Valet parking is required for guests staying in The Cloister Main Building or Wings.

Self-parking
Self-parking is available to overnight guests staying at The Lodge, in the Beach Club, or The Cloister Ocean Residences, for a charge of $25 per night.

The Inn by Sea Island

Valet Parking
Valet parking is not available.

Self-parking
Self-parking is complimentary.

Transportation and Ride Share Services

Sea Island offers a complimentary on-demand ride-share service moving between The Cloister, The Lodge, The Inn, and Retreat.

For scheduled luxury transportation to area airports, private residences, events, and restaurants, call 912-638-5126 to reserve. To view Sea Island Transportation offerings, visit here. (Advance reservations are required. Applicable fees will apply)

While visiting, if the need arises for use of an external taxi service or ride-sharing transportation, the Main Security Gate requires advance notice with a phone number to confirm that access to Sea Island should be provided. Contact: [email protected] or 912-634-3903.

Gratuity Guidelines

A service charge will automatically be added to your account for all activities, and spa and fitness services. This charge is divided between the team members who served you and Sea Island, toward the upkeep of our facilities.

Gratuities for restaurant and in-room dining, bell staff, housekeeping, forecaddies, and other service staff may be given at your discretion.

A 20% gratuity will be automatically added to bar tabs left open and on to-go meals. A 5% gratuity will be automatically added at Wonderland and Snack Shack.

A gratuity is never expected but always appreciated.

Fees & Taxes

* Fees and Taxes are subject to change.

Local and State Taxes

The combined local and state sales tax rate for Glynn County, Georgia, is 7%. A Local Room Tax of 5% and State of Georgia Lodging Tax of $5 per night will apply to all reservations.

Resort Fee (The Cloister and The Lodge)

A $38 per room nightly fee. Includes:

  • Wi-Fi and local calls
  • Unlimited access to the Fitness Center (including exercise equipment, indoor pool, whirlpool, locker rooms, steam, and sauna)
  • Shuttle transportation between The Cloister, The Lodge, and Retreat
  • In-room hot beverage station, evening bottled water and ice delivery
  • Use of Sea Island BMW cars (as available)
  • Access to Sea Island Beach Club (including beach chairs, towels, and umbrellas)
  • Morning pastries and coffee, afternoon tea and refreshments in The Cloister Solarium
  • Morning coffee and tea, evening milk and cookie turndown at The Lodge
  • Access to the PressReader app (offering more than 4,000 newspaper and magazine titles)

Resort Fee (Cottages)

A $85 fee per day of Cottage occupancy. Includes:

  • Welcome amenity upon arrival
  • Wi-Fi within the cottage
  • Starter supply of household essentials
  • Concierge services
  • Local calls
  • Unlimited access to the Fitness Center (including exercise equipment, indoor pool, whirlpool, locker rooms, steam, and sauna)
  • Shuttle transportation between The Cloister, The Lodge, and Retreat
  • Morning pastries, afternoon tea, and coffee service at The Cloister
  • DVD library (upon request)
  • Board games (upon request)
  • Damage waiver

Sea Island Infrastructure Fee

As a private entity, Sea Island maintains its beach, causeway, roads, water system, bridge and landscaping with no government funding from taxes. Funds from the SIIF, 2.25% per transaction, contribute to this cost.

St. Simons Land Trust Donation

$2 per night will be added to your bill as a contribution to the St. Simons Land Trust. If you choose not to contribute, we will gladly remove this amount from your bill.

Dress Code

Every place is a special place at Sea Island, but some restaurants, events, and activities call for a little more polish than others.
Here are some guidelines to keep in mind when you’re planning and packing.

Golf

Appropriate golf attire is required in the clubhouse, on the course, and in practice areas.

Gentlemen

  • Tailored Bermuda and walking shorts are permissible providing they are no higher than 3 1/2 inches above the knee.
  • Cut-offs, athletic shorts, swimsuits, tennis shorts, blue jeans, and jogging attire are not appropriate.
  • Collared shirts must be worn at all times.
  • Shirts without collars including crew neck shirts, fish net shirts, t-shirts and tank tops are not appropriate (t-shirts are permissible for children under 16 years of age).

Ladies

  • Halter tops, bathing suit tops, revealing clothing, short shorts, cut-offs, tennis, swimming and jogging attire are not appropriate.

Shoes

  • Soft-soled and golf shoes with non-metal spikes, please.
  • No sandals.

Tennis

Appropriate tennis attire, including court shores, is required in the tennis center and on the courts.

Gentlemen and Ladies

  • Jeans are not appropriate.
  • Cut-offs and running shorts are not appropriate.
  • Bathing suits, tank tops, and sports bras are not appropriate.
  • No sleeveless shirts for men

Shoes

  • Court shoes are required to play.

Pickleball

Appropriate pickleball attire, including court shoes, is required on the courts.

Gentlemen and Ladies

  • Jeans are not appropriate.
  • Cut-offs and running shorts are not appropriate.
  • Bathing suits, tank tops, and sports bras are not appropriate.
  • No sleeveless shirts for men

Shoes

  • Court shoes are required to play.

Pool

All swimmers must wear befitting swimming attire. Cut-offs are not considered bona fide swimming attire.

Spa

No bare feet allowed outside of the wet areas and locker rooms.

Fitness

Casual workout attire is acceptable at the health/fitness facility. Proper athletic shoes must be worn within the Fitness Center.

Men
T-shirts, tank tops, gym shorts, or warm-up pants.

Women
Leotards, leggings, t-shirts, tank tops, gym shorts, or warm-up pants.

Squash

Protective eyewear and non-marking court shoes must be worn on the courts at all times.

Bingo

A jacket, collared shirt, and slacks or well-kept denim are required for gentlemen and boys over eight. Cocktail attire is recommended for ladies. Jackets are requested to remain on for the duration of the Bingo experience.

Pet Policy

There are a few guidelines that apply to your dog’s stay, including a weight limit (no more than 35 pounds), a dog fee per room, arrangements to be made for housekeeping service, and the need for your dog to be on a leash at all times. For the comfort of our guests, we ask that you keep your dog quiet at all times. When you make your reservation, you will receive information with more specifics about your dog’s stay. We look forward to having you and your dog with us!

  • Please register your dog prior to checking into your room. A $175, non-refundable, dog fee per room will be assessed during your stay for The Cloister and The Lodge. The fee for The Inn is $125, non-refundable. Pets are not allowed in Cottages, unless otherwise specified.
  • Housekeeping service should be set for when your pet will not be present in the room; otherwise you will not receive housekeeping service.
  • Your dog is required to be on a leash at all times.
  • Your dog may not be left unattended in a room.
  • While it is fine for your dog to accompany you through the hotel lobby, the Beach Club entrance on your way to the beach, and other public areas of the resort, Health Department regulations require your dog not remain in those areas or visit any of our restaurants, pool areas, the Spa, or Fitness Center.
  • To ensure that other guests of the hotel are not inconvenienced by noise, we ask that you keep your dog quiet at all times. In the event that our Security Department is asked to contact you more than once as the result of your dog making noise, we will assist you in making arrangements for your dog to stay at an offsite boarding facility for the remainder of your visit.
  • We offer a pet menu with delicious, healthy treats.
  • The hotel, parent company, agents, and staff will not be responsible for any liability involving your dog with respect to property damages, injuries, or any other incident.

Service Animal Policy

Sea Island welcomes service animals as defined under the Americans with Disabilities Act (ADA), and we follow the ADA’s service dog requirements (including no weight limits or cleaning fees) as outlined on the government’s ADA guidance website.

Photography and Drone Policy

Sea Island Resort is a private property and maintains a strict policy against the use of its hotel grounds (all interior spaces, exterior grounds, Cottages in the Sea Island rental program, etc.) for unauthorized professional or commercial photography/videography/drone purposes.

View our photography policy

Spa and Fitness Policy

Access to The Spa at Sea Island, Salon, and Fitness Center is restricted to Sea Island Club members and Sea Island resort guests.

Spa and Salon

  • The Spa at Sea Island welcomes members and guests 18 years and older to experience the full spectrum of our treatments. The Salon welcomes members and guests of all ages.

Fitness

  • The Sea Island Fitness Center welcomes members and guests 18 years and older to experience all activities and spaces. Teens aged 16-17 may utilize these spaces with direct supervision by a guardian.

Personal Alcoholic Beverage Policy

Guests and club members are welcome to consume their own alcoholic beverage items in their guest room, cottage, or home. They are not permitted to bring such items into any Sea Island public space including but not limited to bars, restaurants, lobbies, outdoor seating areas, or events.

Sea Turtle Lighting Ordinance for Sea Island

From May 1-October 31 all members and guests shall adhere to the Glynn County Sea Turtle Season Lighting Ordinance. White lights are prohibited on the beach at night during this time frame. Red sea turtle-friendly lights may be used as an alternative.

  • Do not touch or disturb a sea turtle nest on the beach.
  • Do not touch or disturb a nesting or hatching sea turtle. Please observe from a distance.
  • Members and guests shall remove all personal items from the beach upon departure each day as not to obstruct sea turtle nesting and hatching. This includes but is not limited to chairs, tents, coolers, umbrellas, flotation devices, etc.
  • If a deceased or injured sea turtle is encountered, please call the Sea Island Nature Center at (912) 634-4499.